College Complaint Registation System in Python Django

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The College Complaint Registration System streamlines the process of students registering complaints and tracking their resolution statuses. It incorporates role-based access for students and administrators. Django's robust framework is utilized to manage backend processes efficiently, while the frontend ensures a user-friendly experience.

Key Features and Modules

1. Student Module

Allows students to log in, register complaints, and monitor their status.

Functionality:

1. User Authentication:
   • Students log in using their email and password.
   • Authentication is managed using Django's built-in User Authentication System.
2. Dashboard:
   • Students are redirected to their dashboard upon login.
   • The dashboard includes:
     • Complaint Form where students fill in:
       • Name, Surname
       • Class, Department
       • Complaint Details
       • Upload:
         • Video Proof (e.g., .mp4, .avi)
         • Image Proof (e.g., .jpg, .png)
     • A "Submit" button to save the complaint to the database.
3. Complaint Status Tracking:
   • Students can view their submitted complaints and track statuses:
     • Pending
     • Under Review
     • Resolved
   • Once marked "Resolved," the student can confirm it by clicking a Resolve button, which removes it from the dashboard.

2. Admin Module

Allows the admin to manage students and complaints effectively.

Functionality:

1. Student Management:
   • Admin can:
     • Add students by providing:
       • Name, Surname, Email, Class, Department
       • Password is either system-generated or input by the admin.
     • Update or delete student details.
2. Complaint Management:
   • Admin can:
     • View all complaints submitted by students.
     • Access uploaded proofs (video/image).
     • Update the complaint status:
       • Pending, Under Review, Resolved.
     • Add comments or feedback for students.
3. Status Updates:
   • Students see real-time status updates on their dashboards.

Technologies and Design

Frontend:

1. Languages:
   • HTML, CSS, JavaScript
2. Frameworks/Libraries:
   • Bootstrap (for responsive design)

Backend:

1. Framework: Django
2. Database: SQLite (default) or any other Django-supported database like PostgreSQL or MySQL.
3. File Handling:
   • Files are uploaded using Django's FileField or ImageField.
   • Proofs are stored in the media directory.